The Sporadic Updates on This Site Brought to You By Comcast

I’ve finally and formally joined the irate masses, who have reached such a level of disgust and frustration at the piss-poor customer service of a corporation that they have to tell the masses how they feel: “Comcast Sucks!”

We have been trying to no avail to get a technician out to fix our internet connectivity issues for over a week and half, only to be lied to over and over again about when the technician will be coming. At this point, despite repeated phone calls on our end, and promises that we would get service on their end, Comcast has no-showed four times! To show us how sorry they are for not really caring about their customers, they have been gracious enough to offer a credit on our bill. So next month, by the time there is absolutely no internet connection, we won’t have to pay for it.

We would love to tell Comcast what they can do with their “Comcastic” service, but sadly, FIOS is not yet available in our part of the city. So, for the time being, we have to continue to call each time they don’t come when scheduled, and put up with being booted offline all day long.

We’ll do our best to update when we can.

P.S: Thanks to Rick Germano at Comcast for all those improvements that he has made to customer service. We shudder to think at what it must have been like before.

Want to know how it all works out? Click here.